Do you already have a Mentimeter account and want to join the UTS license? This resource will guide you through the process according to your current account type.
Find your account details
If you are unsure what type of account you have, log into your Mentimeter account. On your dashboard, click on the profile icon in the upper-right corner and you can see the email address connected to your account.
If your email address ends in @uts.edu.au or @student.uts.edu.au you are using a UTS email address. If not, it will be a personal email address.
Select your profile icon again and click on ‘Billing’. To identify your account type, find the name of your ‘Plan’.
If your current plan states
- Free plan – you are using a free account
- Basic or Pro plan – you are using a subscription account
Convert your account
If you want to convert your existing account to a UTS Mentimeter account, open the description applicable to your account type.
You have a free Mentimeter account with a personal email address
If you have a free Mentimeter account connected to a personal email address, you can now upgrade to the full range of features under the UTS license. To do this, you will need to change your account’s current email address to your UTS email address.
- Log into your Mentimeter account using your existing email and password (or Facebook/Google)
- On your dashboard click on the profile icon in the upper right corner and navigate to ‘Settings’
- Open the dropdown menu of the ‘Email’ section by clicking on the arrow
- Enter your UTS email and confirm by entering your current Mentimeter password
- Click on ‘Change email’
Once you have followed the steps above, log out of your Mentimeter account.After logging out, head to the mentimeter.uts.edu.au and follow the process in Okta to access the UTS licence. To confirm your sign up to the SSO process, you will receive an email from Mentimeter to ‘Confirm SSO for your Mentimeter account’ – click on ‘confirm SSO login here’ to finalise your transition to the UTS license.
You have a free Mentimeter account with a UTS email address
- Log out of your Mentimeter account
- Go to mentimeter.uts.edu.au
- Log in via SSO using your UTS credentials and follow the Okta prompts
- To confirm your move to the UTS license, you will receive an email from Mentimeter to ‘Confirm SSO for your Mentimeter account’ – click on ‘confirm SSO login here’ to finalise your transition to the UTS license.
You have a subscription Mentimeter account with a personal email address
If you have a subscription Mentimeter account connected to a private email address, you can now join the UTS license with the full range of Pro features without paying for your own subscription. To join the UTS license, you will need to cancel your current subscription first and then change your account’s current email address to your UTS email address. To cancel your subscription, please contact Mentimeter at hello@mentimeter.com. After your subscription was successfully cancelled, follow these steps:
- Log into your Mentimeter account using your existing email and password (or Facebook/Google)
- On your dashboard click on the profile icon in the upper right corner and navigate to ‘Settings’
- Open the dropdown menu of the ‘Email’ section by clicking on the arrow
- Enter your UTS email and confirm by entering your current Mentimeter password
- Click on ‘Change email’
Useful tip
Once you have set up your account through UTS SSO, you will continue to log in using SSO.
Merging accounts
If you signed up for an account through UTS SSO before you changed the email of your current personal account, it is not possible to merge these accounts. However, you can import presentations from another account – for more information, see Copy your Mentimeter presentation into a different account.
